Creating a bespoke candle for your loved one or yourself has never been easier!
Simply select the size, foil colour and fragrance you want us to create your bespoke candle in via the options on the right.
The text printed on your candle is fully customisable and can read whatever you want it to.
We also have a range of foil colours available which we're able to print your order in.
And lastly, the most difficult part of it all.. we require you to choose one fragrance you'd like us to create your candle in from our 8 Signature Fragrances.
If you require more information on our 8 Signature Fragrances, head over to our 'Scents' page to get an idea of the fragrance notes in each fragrance.
Here at Aroma Luxe Australia we're a Melbourne based business who specialise in bespoke/custom printed candles.
Our standard turn around time is 7 days as we hand pour, print and create your candle for you.
Please feel free to contact us via email if you require an urgent order or have a custom order request.
We can't wait to create something special for you!
TERMS & CONDITIONS
As Aroma Luxe Australia is a service based business, all of our bespoke products are made to order.
Once we have received your order and payment, the work gets started; therefore we do not offer refunds.
Please choose carefully upon ordering. We do encourage you to have a browse through our previous bespoke orders we've created via our 'Personalise' page before ordering so you can see for yourself the high quality and craftsmanship of our designs.
Aroma Luxe Australia cannot be held responsible for any typing errors once the order has been sent out for delivery.
Please notify us immediately if you notice any errors that may have been made once you place your order as printing starts 24 hours after your order has been successfully processed.
Client error after the bespoke candle has been delivered can be reprinted at the clients expense.
The re-print will be placed in the print cue at the time of your approval via email and will not be prioritised over other customer orders if the client is at fault.
LOSS OR DAMAGE
Aroma Luxe Australia cannot be held responsible for any loss or damage in transit once the order has been dispatched.
Each and every single candle is hand poured and each label is hand made as soon as you place your order.
We pride ourselves in our work and guarantee your candle will never leave our premises in a poor condition.
We take the utmost of care to ensure safe and appropriate packaging and delivery methods are used.
Orders are subject to stock availability.
In the event of supply difficulties, we will inform you and discuss alternative sizes or designs.
Please allow an extra 7 days on top of the delivery estimates below for us to create the candle for you.
We do not post to PO Boxes!
All orders placed require a physical address for our courier to deliver your goods to.
Failure to do so delays the delivery and is at fault of the client.
Aroma Luxe Australia cannot be held responsible for any missed deadlines or delay of delivery.
See the table below for the estimate days of delivery provided to us by our courier.
Destination Arrival Times Victoria 1-2 business days New South Wales 1-2 business days South Australia 2-3 business days Queensland 5-7 business days Tasmania 5-7 business days Western Australia 7-10 business days Northern Territory 7-10 business days
Australian orders under AUD$100.00 must pay a flat rate shipping fee of AUD$10.00
Any Australian orders over AUD$100.00 or more recieve free shipping.
International shipping costs are calculated by the weight of your order at the checkout.
See the delivery estimate times below:
Destination Arrival Times New Zealand 5-7 business days United States 10-15 business days Canada 10-15 business days United Kingdom 10-15 business days Italy 10-15 business days Germany 10-15 business days Rest of the world 10-15 business days
Each and every Aroma Luxe Australia candle is freshly poured once we've recieved your order.
We do not pre-pour our candles to ensure you have recieved a candle made just for you and are able to enjoy the aroma and fragrance of your candle as soon as you open the box!
All Aroma Luxe Australia candles are free from herbicides, pesticides, genetically modified soy and plastics.
Our wicks are made of pure cotton, and our fragrance oils are phthatate and nitro-musk free, ensuring a clean burning candle free of pollutants, toxins and carcinogens.
Every Aroma Luxe Australia candle is also eco-friendly, vegan friendly and are not tested on animals.